Terms of Service
Return
You have 3 days to return an item from the date you made your purchase via physical store.
You have 7 days to return an item from the date you received your item that you had made purchase via online (website purchase/shopee/tiktok).
To be eligible for a return, your item must be unused, with tag and unwash and in the same condition that you received it. Your item must be in the original packaging.
Please provide us the receipt or proof of purchase.
Products that are not eligible for return / refund request:
- Sales, promotion and discount items.
- Products that are not in the original selling condition
- Gift boxes and packaging materials
- Damaged, soiled, washed, altered, and worn item(s) are not returnable by any chance.
- Accessories products
- Pre-order item(s)
Shipping
Shipping cost of RM10 (Peninsular Malaysia) will be bear from customer for any exchange item. Customer is responsible for paying shipping costs of returning the item. Shipping costs are non-refundable.
Contact Us
If you have any questions on how to return your item to us, contact us at 014 661 2190.