Shipping Policy

Standard Delivery

Peninsular Malaysia: 3-5 working days.
Sabah & Sarawak: 4-7 working days.
Remote area: Additional 2-3 working days.

During peak sale / promotional periods, our delivery may take slightly longer than the usual lead times (additional 3-5 working days) due to urges in online order volumes.

  1. During peak seasons and festive periods, delivery may take longer. We advise you to place your order at least 2 weeks in advance before festive periods such as Hari Raya, Chinese New Year, Deepavali, etc. to avoid any late shipments.
  2. At the time of delivery, you are required to validate the parcel by providing your signature/confirmation to our logistic partner as proof of delivery. If the packaging is damaged, please check the contents of the parcel, and you may refuse to accept the parcel if the content is damaged.
  3. If the parcel was unable to be delivered to you after 2 attempts or if you did not pick up the parcel at a nearby location as instructed by the logistic partner, the order will be forfeited and the parcel will be returned to our warehouse.